Troubleshooting

APN for Android Devices

By June 10, 2020 June 11th, 2020 No Comments

Setting the APN and Enabling Mobile Data Roaming

To access data services you will need to ensure your device is set up correctly. Different SIMs and/or locations may require different APNs. These instructions are for the Globalgig SIM.

Once you have activated your Globalgig service, insert your SIM into your device.

Follow the simple instructions below.

Please note that all Android devices may differ slightly and therefore the process to ensure your settings are correct may not be exactly the same as below.

Go to Settings and scroll to Network connections and tap More networks

Select Mobile networks

Ensure the Mobile data box is ticked.

Ensure the Data roaming box is ticked.

To set the APN tap Access Points Names

Select the plus sign (+) to add a new APN

Set Name: Globalgig

Set APN: mbb.mobi-data.com

Please note that if you are in Australia you will need to use the APN: mbb.voiamo.net

Leave all other settings blank

Tap the three dots in the right hand corner and tap Save

Select the Globalgig profile you just created

If connection issues persist please reboot your device and double-check your APN and mobile data roaming settings.