To update your Admin Password. Navigate to the Admin tab from the side menu on the left. Select the Security tab from the horizontal menu near the top centre. Enter…
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Users can have Admin access granted at either the Parent level or a Child level. To create a new Admin first make sure you are in the correct account instance…
In this guide, we go over ways to manage your End Users and the Admin access that are part of them. An End User becomes a Child account of the…
Tags are flexible and use cases are numerous. But there are some characteristics of Tags in Orchestra and best practices to reduce complication and confusion. One thing to remember is…
Orchestra supports creating a customer account hierarchy so that the primary account (Parent) can have multiple users on the platform who manage subaccounts (Children) with subscriptions at each level. Parent…
A Globalgig Subscripion is a the combination of a SIM, a data plan and an End User. A Subscription can be one of five statuses. Active = Subscription is being…
The Globalgig Orchestra Client Portal Dashboard is your quick glance at subscription activity. Users can see their Subscription and SIM statuses, current month data usage by data plan, total usage…
Open Globalgig Orchestra Client Portal (OCP) in an internet browser (we recommend Chrome for optimum performance) by going to https://orchestra.globalgig.com If this is your first time logging in to the…
The Orchestra Portal makes it easy to view all of your Subscriptions that have usage at once. Navigate to the Usage tab on the far left. By default, the current…
The Orchestra Portal makes it easy to view detailed information about your SIMs’ data usage. Navigate to a specific Subscription and open it up to view the Subscription Detailed View….